Last Updated: 29/10/2025
1.1. These Terms of Use and Privacy Policy (the “Agreement”) apply to all use of the website, mobile application, and services of Glimp, operated by SHAYBI VENTURES F.Z.E, License No. 39614, registered at Ajman Free Zone, C1 Building, Business Center No. B.C. 1305404, Ajman, United Arab Emirates (the “Company”). 1.2. By accessing, browsing, uploading, or ordering through the Services you confirm that you have read, understood, and agreed to be bound by all provisions herein. 1.3. The Company may revise, modify, update, or delete any provision of this Agreement at its sole discretion without prior notice, and continued use shall constitute consent to the revised version as published on the Company’s official channels. 1.4. If you do not agree to these terms, you must not access or use the Services. 1.5. These Terms apply to all visitors, users, and others who access or use the Services. 2.1. The Services enable users to purchase, upload, and interact with augmented reality (AR) image products and related media. 2.2. The Company reserves the right to suspend or terminate access to the Services at any time without notice for any violation of these Terms or for any reason it deems appropriate. 2.3. You must be at least 18 years old to use the Services or have the consent of a legal guardian. 3.1. Users are solely responsible for all content uploaded, including images, videos, and associated media. 3.2. You represent that you own or have all necessary rights to such content and that your content does not infringe any intellectual property or privacy rights. 3.3. The Company may remove any content it deems inappropriate, illegal, or in violation of this Agreement. 4.1. All intellectual property, including the Glimp name, logo, designs, and related assets, remain the sole property of the Company. 4.2. You may not copy, modify, distribute, sell, or exploit any part of the Services without written permission. 5.1. Purchases made through the Services are final unless otherwise stated. 5.2. The Company is not responsible for delays, defects, or damages resulting from third-party providers, including printers, shippers, or payment processors. 5.3. By placing an order, you agree to provide accurate and complete details and acknowledge that custom products are non-refundable once in production. 6.1. The Company may use third-party providers for payments, analytics, hosting, and storage. 6.2. You authorize such providers to process data as necessary to provide the Services. 7.1. The Services and all content are provided “as is” without any warranties of any kind, express or implied. 7.2. The Company disclaims all warranties regarding merchantability, fitness for a particular purpose, or non-infringement. 7.3. The Company shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services. 8.1. You agree to indemnify and hold harmless the Company, its owners, and affiliates from any claims, damages, or liabilities arising from your use of the Services or violation of this Agreement. 9.1. The Agreement is governed by the laws of the United Arab Emirates. 9.2. Any disputes shall be submitted to the exclusive jurisdiction of the Ajman Courts. 10.1. The Company may send you service announcements, updates, or marketing communications via email or in-app notifications. You may opt out of marketing communications at any time. 11.1. This section explains how the Company collects, uses, and protects your personal information. 11.2. By using the Services, you consent to the collection and processing of your personal data as described herein. 11.3. The Company may collect data you provide directly, such as name, email address, image uploads, order details, and payment information. 11.4. The Company may also automatically collect data such as device identifiers, IP address, browser type, and usage patterns for analytics and performance optimization. 11.5. The Company uses your information to operate and improve the Services, fulfill orders, process payments, communicate with you, and comply with applicable laws. 11.6. The Company does not sell, rent, or lease personal data to third parties. 11.7. Information may be shared with third-party processors providing cloud storage, payment gateways, logistics, or IT services strictly for operational purposes. 11.8. The Company takes reasonable technical and organizational measures to safeguard user data but cannot guarantee absolute security. 11.9. You are responsible for maintaining the confidentiality of your account and password. 11.10. Data may be stored or processed on servers located inside or outside the UAE, and by using the Services, you consent to such transfers. 11.11. The Company retains personal data for as long as necessary to fulfill service obligations or as required by law. 11.12. You may request access, correction, or deletion of your data by contacting support@glimp.app. 11.13. The Company may disclose information if required by law, regulation, or government request. 11.14. The Services may contain links to third-party sites; the Company is not responsible for their privacy practices or content. 11.15. Cookies and similar technologies may be used to enhance functionality and measure engagement. You may disable cookies through your browser settings, though some features may be limited. 11.16. The Company is not liable for any data loss, unauthorized access, or third-party breaches beyond its reasonable control. 11.17. The Company may update this Privacy Policy at any time without notice, and continued use after changes constitutes acceptance of the revised version. 12.1. If any provision of this Agreement is deemed invalid, the remaining provisions shall remain in full force and effect. 12.2. Failure by the Company to enforce any right shall not be deemed a waiver. 13.1. Contact Information: For all inquiries, data access requests, or support, please contact support@glimp.app
