Terms of Use & Privacy Policy

These Terms of Use and Privacy Policy (the “Agreement”) apply to all use of the website, mobile application, and services of Glimp (the “Services”), operated by Glimp (the “Company”).

By accessing, browsing, uploading, or ordering through the Services, you confirm that you have read, understood, and agreed to be bound by this Agreement.

The Company may revise, modify, update, or delete any provision of this Agreement at its sole discretion. Continued use of the Services after changes are published on the Company’s official channels constitutes acceptance of the revised Agreement.

If you do not agree to these terms, you must not access or use the Services. These Terms apply to all visitors, users, and others who access or use the Services.

The Services enable users to design, purchase, upload, and interact with photo albums and related media that can come to life with video overlays through the Glimp app.

The Company reserves the right to suspend or terminate access to the Services at any time, without notice, for any violation of these Terms or for any reason it deems appropriate.

You must be at least 18 years old to use the Services, or have the consent of a legal guardian.

You are solely responsible for all content you upload, including photos, videos, and associated media.

You represent that you own or have all necessary rights to such content, and that your content does not infringe any intellectual property or privacy rights.

The Company may remove any content it deems inappropriate, illegal, or in violation of this Agreement.

All intellectual property, including the Glimp name, logo, designs, software, and related assets, remains the sole property of the Company.

You may not copy, modify, distribute, sell, or exploit any part of the Services without prior written permission.

Purchases made through the Services are final unless otherwise stated.

The Company is not responsible for delays, defects, or damages caused by third-party providers, including printers, shippers, or payment processors.

By placing an order, you agree to provide accurate and complete details. Custom products are non-refundable once production has begun.

The Company may use third-party providers for payments, analytics, hosting, storage, printing, and logistics.

You authorize such providers to process data as necessary to deliver the Services.

The Services and all content are provided “as is,” without warranties of any kind, express or implied.

The Company disclaims all warranties regarding merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.

You agree to indemnify and hold harmless the Company, its owners, and affiliates from any claims, damages, or liabilities arising from your use of the Services or your violation of this Agreement.

This Agreement is governed by the laws of the United Arab Emirates.

Any disputes shall be submitted to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

The Company may send you service announcements, updates, or marketing communications by email or in-app notification. You may opt out of marketing communications at any time.

This section explains how the Company collects, uses, and protects your personal information. By using the Services, you consent to the collection and processing of your personal data as described here.

The Company may collect information you provide directly, such as your name, email address, photo and video uploads, order details, and payment information.

The Company may also automatically collect technical data such as device identifiers, IP address, browser type, and usage patterns for analytics, security, and performance optimization.

We use your information to operate and improve the Services, fulfill orders, process payments, communicate with you, and comply with applicable laws.

The Company does not sell, rent, or lease personal data to third parties.

Information may be shared with trusted third-party processors that provide cloud storage, payment processing, logistics, printing, or IT services, strictly as needed to operate the Services.

The Company takes reasonable technical and organizational measures to safeguard user data, but cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.

Data may be stored or processed on servers located inside or outside the UAE. By using the Services, you consent to such transfers.

The Company retains personal data for as long as necessary to fulfill service obligations or as required by law.

You may request access to, correction of, or deletion of your personal data by contacting support@glimp.app.

The Company may disclose information if required by law, regulation, or a valid government request.

The Services may contain links to third-party sites. The Company is not responsible for their privacy practices or content.

Cookies and similar technologies may be used to enhance functionality and measure engagement. You may disable cookies in your browser settings, though some features may not work as intended.

The Company is not liable for data loss, unauthorized access, or third-party breaches beyond its reasonable control.

The Company may update this Privacy Policy at any time. Continued use of the Services after changes are published constitutes acceptance of the revised version.

If any provision of this Agreement is deemed invalid, the remaining provisions shall remain in full force and effect.

Failure by the Company to enforce any right under this Agreement shall not be deemed a waiver of that right.

For inquiries, data access requests, or support, contact support@glimp.app.